Older People

Millicents is first ECL Day Service to Achieve ‘Outstanding’ in the Customer Support and Experience Domain of Quality and Governance Assurance Assessment (QGAA).
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As part of an Essex County Council initiative with RETHINK Partners, ECL has been issued with 350 Alcove Carephones.
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Staff have been utilising different forms of technology in order to stay regularly connected with customers.
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Thanks to Fran and our other staff members who have agreed to move into these key frontline roles, we are able to continue to provide our essential services to the community.
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